Terms of Trade

These Trading Terms ("Terms") set out the terms and conditions upon which you may purchase products via the RSEA web site or telephone. Please read the following Terms carefully before placing your order. By completing the online order form/ordering via telephone you (the "Customer") agree to be bound by the terms and conditions below.

1 Orders
1.1 Goods displayed on the RSEA website are available for purchase (subject to availability) online, over the telephone and in RSEA stores in Australia and New Zealand.
1.2 The Customer must use the online order system to place an order for Goods via the internet ("Online Order"). The Customer warrants that all information and data provided by him/her in the online order is accurate, complete and up to date. The Customer will promptly inform RSEA if there is any change to this information or data.
1.3 After an Online Order has been submitted, the Customer will be contacted via telephone, fax or email to confirm that all order details are correct, give payment details and confirm that all delivery charges are approved by the Customer. Within a reasonable time after such confirmation and approval is received, RSEA will arrange delivery of the Goods to the address within Australian or New Zealand nominated by the Customer ("Delivery Address").
1.4 The Customer is responsible for any costs associated with accessing the RSEA website and placing Online Orders including any internet service provider fees and for all telephone call charges if ordering by telephone.
1.5 RSEA may withhold supply of the Goods to the Customer where RSEA has insufficient Goods to fulfil the order, the Goods ordered have been discontinued or where RSEA considers it appropriate for any other reason.

2 Pricing
2.1 The current price list is available here. Prices listed are in Australian and/or New Zealand dollars and are subject to change without notice.
2.2 Goods ordered are charged at the price applicable at the time the order is submitted. Upon delivery of the Goods, RSEA will provide a tax invoice specifying the total price for the Goods including delivery.
2.3 Unless expressly stated otherwise, prices of Goods do not include any sales tax, goods and services tax or similar taxes or other domestic or foreign government duties, charges and taxes. Where applicable, those duties, charges and taxes will be added to the price or will be otherwise payable as a separate charge to be paid by the Customer.

3 Payment Terms
3.1 Customers may set up an account with RSEA by completing and submitting to RSEA the Application for Commercial Credit. RSEA's General Credit Terms and Conditions apply.
3.2 RSEA accepts the following payment methods for Online Orders and telephone orders: credit card (Visa, Mastercard, American Express); cheque (personal or bank) or money order. Cheque payments require 5 Business Days to clear before Goods are dispatched to the Customer. Cash payments are accepted in RSEA stores only.
3.3 Property in the Goods does not pass until the Customer has paid all monies owing to RSEA in full. Risk in the Products passes to the Customer at the time the Goods are delivered to the Delivery Address.

4 Delivery
4.1 All delivery costs will be charged to the Customer.
4.2 Anyone at the Delivery Address who receives the Goods shall be presumed by RSEA to be authorised to receive the Goods.
4.3 If there is no-one at the Delivery Address or no-one of appropriate age to receive the Order when the Order is delivered, RSEA may retain possession of the Goods and charge an additional delivery fee when attempting to redeliver the Goods.

5 Warranties and Returns
5.1 All RSEA Goods carry the manufacturer's warranty where applicable.
5.2 Except where otherwise stated and to the extent permissible by law, RSEA excludes all warranties in respect of the Goods. Any liability of RSEA arising out of or in connection with any breach of any express or implied warranty or condition in respect of Goods supplied to the Customer including in relation to faulty Goods or Goods incorrectly supplied (other than a condition or warranty implied by legislation which does not permit RSEA's liability to be limited as stated in this clause 5.2) will, at the election of RSEA, be limited to a refund in respect of the Goods, the replacement of the Goods or the supply of equivalent Goods.
5.3 Goods incorrectly ordered or unused and no longer needed by the Customer may be returned to RSEA within a reasonable time and at RSEA's discretion. Customers will be charged a 10% restocking and handling fee for such returned Goods.
5.4 A copy of the RSEA invoice or proof of purchase must be attached to all returned Goods.
5.5 All returns require a Returns Authorisation Number (RAN) which is allocated by RSEA. Before returning Goods, the Customer must contact RSEA for details of his/her RAN.
5.6 RSEA reserves the right to use their nominated courier for returned Goods.
5.7 Refunds will be made in the same way as original payment for the Goods.

6 Disclaimer
6.1 RSEA takes reasonable care in supplying personal protective equipment and other safety equipment based on information provided by the Customer. However, RSEA is not responsible or liable for any loss or damage caused to person or property as a result of the Customer's failure to seek professional advice from appropriate authorities or safety specialists before making a purchase from RSEA.
6.2 RSEA is not liable for any loss or damage whatsoever suffered by the Customer as a result of any act, omission or statement made by RSEA, its employees, contractors or agents whether negligent or not, or as a result of a delay or inability to deliver the Goods, except that nothing in these Terms limits any liability imposed by any statute unless or to the extent that it is lawful to do so.
6.3 The Customer indemnifies RSEA against all loss, liability, cost (including legal costs on a full indemnity basis) and expense incurred by RSEA in connection with any act or omission of the Customer including, but not limited to, negligence of the Customer or any unauthorised representation made or warranty given by the Customer in connection with the Goods; or as a result of any claim made or action brought in connection with the Goods or their use other than a claim or action brought by the Customer under these Terms or a condition or warranty implied by law which is not excluded by these Terms.
6.4 The entire risk arising out of installation, down loading, use or performance of any software remains with the Customer. To the extent permitted by law, the Customer releases and discharges RSEA and its related bodies corporate from all forms of direct, special, indirect or consequential loss or damage (including loss of profits and loss of data) arising out of or in connection with RSEA or these Terms, including, without limitation, loss or damage caused by the negligence of RSEA or its related bodies corporate.

7 Intellectual Property Rights
7.1 The Customer acknowledges that RSEA or its related bodies corporate own or are licensed to use all intellectual property rights in the RSEA web site (including, but not limited to, any images, photographs or text which appear on the web site). The Customer agrees that he/she will make no representation to the contrary, and that he/she will not use or copy RSEA's website in any manner which is inconsistent with the rights of the owner or licensee of such intellectual property rights.
7.2 The Customer acknowledges that any trade marks or logos which appear on the RSEA web site are owned by or licensed to RSEA or its related bodies corporate, and that the Customer must not do anything to prejudice the rights of the trade mark owner or licensee to such trade marks or logos.

8 Privacy
RSEA is bound by and committed to supporting the requirements of the Privacy Amendment (Private Sector) Act 2000. For details on RSEA's Privacy Policy, please click here.

9 Provisions are severable
Each clause and subclause of these Terms is separate and independent. If any clause or subclause is found to be invalid or ineffective, the other clauses or subclauses will not be adversely affected.

10 Applications of law
The parties submit to the jurisdiction of the Courts of the State of Victoria.

11 Variation of terms
RSEA has the right to vary these Terms at any time without notice to the Customer. It is the Customer's responsibility to read the Terms prior to placing each order.

12 Effect of other terms
12.1 These Terms are in no way affected by any other express or implied terms contained in any terms of sale issued by the Customer in relation to the sale of the Goods.
12.2 Where these Terms are inconsistent with the General Credit Terms and Conditions in respect of a Customer's account with RSEA, the General Credit Terms and Conditions prevail.

13 Definitions
In these Terms, unless the context otherwise requires: (a) "Customer" means each and every person or corporation to whom RSEA supplies Goods; (b) "Business Days" means any day that is not a Saturday, Sunday or gazetted public holiday in the State of Victoria, Australia; (c) "Goods" means all goods supplied by RSEA to the Customer; and (d) "Terms" means these Trading Terms.

14 Contact
If you have any queries about RSEA products or would like to place an order, please contact RSEA in Australia on 13 2100 or in New Zealand on 0800 668 000.