COVID-19 STORE UPDATES
Are your stores open?
Yes. All stores are open.
Are there special store hours?
No. All stores are now operating at normal trading hours https://www.rsea.com.au/store-locator
Who can shop in store?
Our stores abide to State rules and regulations which can change.
VIC - Currently in lockdown areas, essential workers who can provide reasonable proof of their work, can shop instore. For others please shop online and select click and collect. Please work with us to keep our staff, customers and community safe.
NSW - In line with the next steps in the state government roadmap, our NSW stores are now open to the general public. New Conditions of entry
What are some examples of reasonable proof?
Examples of reasonable proof include: white card, red card, business card, work permit, uniform, car with business logo , etc… and some photo ID to match up to the other documentation.
What is required when coming into the store?
All customers will be required to check in using QR codes located at the entrance of the store. In line with Government guidelines, we require all customers and staff to wear a face mask when visiting our stores, unless medically exempt. We are also currently limiting customer numbers in-store.
NSW - The general public must present Vaccination proof at the store entry, unless medically exempt.
As RSEA Safety is an essential business, we can continue to serve other essential bussiness instore without proof of vacconation.
https://www.nsw.gov.au/covid-19/business/covid-safe-business/proof-of-covid-19-vaccination
How does your click and collect work?
Click & Collect is open to all customers
https://www.rsea.com.au/click-and-collect
Delivery Updates
Australia Post is currently facing significant delivery delays.
Unfortunately this means it will affect our deliveries. We expect delays up to 2 weeks while Australia Post catches up on their backlog.
The link to general track and trace is https://auspost.com.au/mypost/track/#/search
We recommend Click & Collect if you need your items quickly.
You can shop all essential items here - https://www.rsea.com.au/lockdown-essentials
If you have any further questions feel free to contact us - https://www.rsea.com.au/rsea-contact-us
We apologise for this inconvenience
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